ReuterING supports your quality management by…

• the development of logistic processes and enabling your suppliers by supplier audits,
   
• process, product and supplier audits in mechanical engineering and information technics, the preparation of certifications to ISO 9001-2000 etc.,
   
• the improvement of the production quality by SixSigma methods,
   
• the structure of processes and use of tools to the corrective action management,
   
• providing quality plans.

 Regard your processes in the company from the point of view of a
 system model, its elements and relations, and you will recognize, in
 which places quick and simple successes can be realized.

 Interested? Then contact ReuterING!

 Are you interested in collecting quick, simple and
 complete, all arising quality issues of your products
 in the phases of production in your plant, the
 assembly and implementation phase at the
 customer site and also thereafter in the operating
 phase?

 ReuterING has developed the Four Step Program to install the  process an system of the complaint and corrective action management:

 1. Goals and strategy

Know the complaint and corrective action management process and specify the requirements of the enterprise.

(Workshop of the management)

 2. Concept of process

Specify the process components and their characteristics which we need at the enterpice by the example system

(Workshop of management and user)

 3. Process modeling and system configuration

Adapt and test the enterprise-referred example system with roles, characteristics, information fields, points of status, workflows, rules etc. as well as the necessary user manuals. 

(Workshop with user)

 4. Process use and system tuning

Install the system on an enterprise-own server and use the process immediately

 Later we can define keydata of the process as well as we can start the  escalation process.